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Artificial Intelligence

Insurer Guardian hands 1 million dental calls a year to Sierra’s AI agents

Guardian Life signed a multi-year deal with Sierra to use its AI agents for about 1 million dental benefit verification calls a year, plus payments and claim status checks. It is Guardian’s third AI partnership in a year, after HCLTech and Avantos.

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Artificial Intelligence

Muse has a voice mode now

Meta now lets you have voice conversations with your Muse AI agent in real time, CEO Mark Zuckerberg announced today. The feature has been rolled out to me, and I gave it a spin on the iOS app while writing this article.

The Verge

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